GREATER MOHALI AREA DEVELOPMENT AUTHORITY (GMADA) VERSUS ANUPAM GARG (SUPREME COURT) 2025 INSC 808
COURT: | Supreme Court |
JUDGES: | PRASANNA B. VARALE J, Sanjay Karol J |
LEGISLATION(S): | Consumer Complaints |
COUNSEL: | N. A |
FILE: | Click here to download the file in pdf format |
Consumer Complaints: The authority responsible for the housing scheme is liable to refund the principal amount with interest to aggrieved homebuyers in cases of delay or non-delivery delay but is not liable to compensate the homebuyer for the interest on the loan taken for purchase of the property |
(i) A reference to GDA v. Balbir Singh (2004) 5 SCC 65 shows that compensation can take different forms, considering the facts and circumstances at hand. Determination has to be made, keeping in view the stage of the work completed, where the service provider has lapsed in duty and the loss caused thereby etc. Uniformity is foreign to such determination. Here only we may observe that the State Commission, as well as NCDRC’s reliance on Greater Mahali Area Development Authority v. Priyanka Naiyyar 1st appeal No. 1456 of 2016 is misplaced. In that case, ₹ 2 lakhs was given as compensation, taking into account that the complainant had suffered interest in the loan taken at the rate of 10.75%. It was not given as payment for the interest itself. By placing reliance on this order, against which one special leave petition indeed stands dismissed, what was open for the commission to do was to, in the attending facts and circumstances, compute an amount as compensation, in which one of the factors would be that in order to secure a property in the scheme floated by the GMADA, the respondents had taken out a loan and would be liable to pay interest thereon. However, this order does not permit the interest on the loan, in its entirety, to be saddled by the authority responsible for the housing scheme and the delay, which is the genesis of the dispute.
(ii) A perusal of the judgment and orders of the Commissions does not reveal any exceptional or strong reasons for the interest on the loan taken by the respondents to be paid by GMADA. That apart, whether the buyers of the flat do so by utilizing their savings, taking a loan for such purpose or securing the required finances by any other permissible means, is not a consideration that the developer of the project is required to keep in mind. For, so far as they are concerned, such a consideration is irrelevant. The one who is buying a flat is a consumer, and the one who is building it is a service provider. That is the only relationship between the parties. If there is a deficiency or delay in service, the consumer is entitled to be compensated for the same. Repayment of the entire principal amount along with 8% interest thereon, as stipulated in the contract, alongside the clarification that there shall be no other liability on the authority, sufficiently meets this requirement
(iii) What flows from the above is that the amount of interest awarded is the compensation to the investment maker for the amount of money and the time he has been denied the fruits of that investment. The 8% interest awarded in this case on top of the entire amount that is being invested, is the compensation for being deprived of the investment of that money. Apart from this no amount of interest on the loan taken by the respondents could have been awarded.